---
title: SEIF Blog (4)
description: Blog de SEIF (4)
---

[![Logo SEIF](https://fs.hubspotusercontent00.net/hubfs/8456808/SEIF/Group.svg) ![Logo SEIF](https://fs.hubspotusercontent00.net/hubfs/8456808/SEIF/logo-SEIF-2021-blanc_CMJN+BLANC_CMJN+BLANC%201%20(1).svg)](https://www.seif-consult.com/en/)

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- [![Français](https://www.seif-consult.com/hubfs/raw_assets/public/SEIF-2022-3/macros/language_switcher/assets/img/fr.png)](https://www.seif-consult.com/blog)
- [![Español](https://www.seif-consult.com/hubfs/raw_assets/public/SEIF-2022-3/macros/language_switcher/assets/img/es.png)](https://www.seif-consult.com/es/blog)

- Solutions
  
  [![picto-audit-noir | SEIF](https://fs.hubspotusercontent00.net/hubfs/8456808/%5B2022%5D%20Website/Picto/Pictos%20noirs/picto-audit-noir.svg) Audit Get rid of complicated relationships](https://www.seif-consult.com/en/audit-solution)
  
  [![picto-deploiement-noir | SEIF](https://fs.hubspotusercontent00.net/hubfs/8456808/%5B2022%5D%20Website/Picto/Pictos%20noirs/picto-deploiement-noir.svg) Deployment The start of a beautiful relationship](https://www.seif-consult.com/en/deployment-solution)
  
  [![picto-inteZendesk-noir | SEIF](https://fs.hubspotusercontent00.net/hubfs/8456808/%5B2022%5D%20Website/Picto/Pictos%20noirs/picto-inteZendesk-noir.svg) Integration A new relationship with Zendesk](https://www.seif-consult.com/en/zendesk-api)
  
  [![picto-personnalisation-noir](https://fs.hubspotusercontent00.net/hubfs/8456808/%5B2022%5D%20Website/Picto/Pictos%20noirs/picto-personnalisation-noir.svg) Personalization New look, new relationship](https://www.seif-consult.com/en/zendesk-customize)
  
  [![picto-succes-noir](https://fs.hubspotusercontent00.net/hubfs/8456808/%5B2022%5D%20Website/Picto/Pictos%20noirs/picto-succes-noir.svg) Success Your relationships are changing](https://www.seif-consult.com/en/solution-success)
- Partners
  
  [![picto-inteZendesk-noir](https://8456808.fs1.hubspotusercontent-na1.net/hubfs/8456808/%5B2022%5D%20Website/Picto/Pictos%20noirs/picto-inteZendesk-noir.svg) Zendesk Come and discover our partner Zendesk](https://www.seif-consult.com/en/zendesk-partner)
  
  [![picto-team-noir](https://8456808.fs1.hubspotusercontent-na1.net/hubfs/8456808/%5B2022%5D%20Website/Picto/Pictos%20noirs/picto-team-noir.svg) Our beautiful relationships Discover our dedicated partners](https://www.seif-consult.com/en/zendesk-seif-partners)
- Resources
  
  [![picto-news-noir](https://8456808.fs1.hubspotusercontent-na1.net/hubfs/8456808/%5B2022%5D%20Website/Picto/Pictos%20noirs/picto-news-noir.svg) Blog We talk about customer relations but not only !](https://www.seif-consult.com/en/blog)
  
  [![star-seif copie](https://8456808.fs1.hubspotusercontent-na1.net/hubfs/8456808/star-seif%20copie.png) Our events Sign up for our webinars and events](https://www.seif-consult.com/en/evenements)
- ![English](https://www.seif-consult.com/hubfs/raw_assets/public/SEIF-2022-3/macros/language_switcher/assets/img/en.png)
  
    - [![Français](https://www.seif-consult.com/hubfs/raw_assets/public/SEIF-2022-3/macros/language_switcher/assets/img/fr.png)](https://www.seif-consult.com/blog)
    - [![Español](https://www.seif-consult.com/hubfs/raw_assets/public/SEIF-2022-3/macros/language_switcher/assets/img/es.png)](https://www.seif-consult.com/es/blog)
- [Contact](https://www.seif-consult.com/en/contact) [Contact](https://www.seif-consult.com/en/contact)

# SEIF Blog 

Find all our articles: news from Zendesk & our team, the tools to use and the decryption of best practices to optimize your customer relationship.

![Hero-blog1](https://8456808.fs1.hubspotusercontent-na1.net/hubfs/8456808/%5B2022%5D%20Website/Images/Blog/Hero-blog1.png)

- [Home](https://www.seif-consult.com/en/)
- [Blog](https://www.seif-consult.com/en/blog)

[All the news](https://www.seif-consult.com/blog)

<https://www.seif-consult.com/en/blog/amelioration-relation-client>

![](https://8456808.fs1.hubspotusercontent-na1.net/hubfs/8456808/Template%20image%20Blog%20%2826%29.png)

![](https://fs.hubspotusercontent00.net/hubfs/8456808/SEIF/gorille.png)

[Tous](https://www.seif-consult.com/en/blog/tag/tous),  [Customer relations](https://www.seif-consult.com/en/blog/tag/customer-relations) 

The 3 elements that make the customer relationship difficult

<https://www.seif-consult.com/en/blog/relation-client>

![](https://8456808.fs1.hubspotusercontent-na1.net/hubfs/8456808/%5B2022%5D%20Website/Images/Blog/Template%20image%20Blog-min-Apr-20-2023-10-29-33-5884-AM.png)

![](https://fs.hubspotusercontent00.net/hubfs/8456808/SEIF/gorille.png)

[Zendesk](https://www.seif-consult.com/en/blog/tag/zendesk),  [Customer relations](https://www.seif-consult.com/en/blog/tag/customer-relations) 

What is customer relationship?

<https://www.seif-consult.com/en/blog/categories-clients>

![](https://8456808.fs1.hubspotusercontent-na1.net/hubfs/8456808/Template%20image%20Blog%20%288%29.png)

![](https://fs.hubspotusercontent00.net/hubfs/8456808/SEIF/gorille.png)

[Customer relations](https://www.seif-consult.com/en/blog/tag/customer-relations) 

What are the main categories of customers?

<https://www.seif-consult.com/en/blog/accompagnement-clients>

![](https://8456808.fs1.hubspotusercontent-na1.net/hubfs/8456808/Template%20image%20Blog%20%2810%29.png)

![](https://fs.hubspotusercontent00.net/hubfs/8456808/SEIF/gorille.png)

[Customer relations](https://www.seif-consult.com/en/blog/tag/customer-relations) 

Who takes care of the clients?

<https://www.seif-consult.com/en/blog/role-du-client>

![](https://8456808.fs1.hubspotusercontent-na1.net/hubfs/8456808/Template%20image%20Blog%20%2811%29.png)

![](https://fs.hubspotusercontent00.net/hubfs/8456808/SEIF/gorille.png)

[Customer relations](https://www.seif-consult.com/en/blog/tag/customer-relations) 

What is the client's role?

Newsletter

Don't want to miss anything ?

<https://www.seif-consult.com/en/blog/classification-client>

![](https://8456808.fs1.hubspotusercontent-na1.net/hubfs/8456808/Template%20image%20Blog%20%2814%29.png)

![](https://fs.hubspotusercontent00.net/hubfs/8456808/SEIF/gorille.png)

[Customer relations](https://www.seif-consult.com/en/blog/tag/customer-relations) 

How to classify customers?

<https://www.seif-consult.com/en/blog/logiciel-gestion-relation-client>

![](https://8456808.fs1.hubspotusercontent-na1.net/hubfs/8456808/Template%20image%20Blog%20%2819%29.png)

![](https://fs.hubspotusercontent00.net/hubfs/8456808/SEIF/gorille.png)

[Tous](https://www.seif-consult.com/en/blog/tag/tous),  [Customer relations](https://www.seif-consult.com/en/blog/tag/customer-relations) 

What is the tool called that allows you to manage customer relationships?

<https://www.seif-consult.com/en/blog/exp-collab-client>

![](https://8456808.fs1.hubspotusercontent-na1.net/hubfs/8456808/202410%20%281%29.png)

![](https://fs.hubspotusercontent00.net/hubfs/8456808/SEIF/gorille.png)

[Customer relations](https://www.seif-consult.com/en/blog/tag/customer-relations) 

How does the employee experience enhance the customer experience?

<https://www.seif-consult.com/en/blog/centre-d-aide-performant>

![](https://8456808.fs1.hubspotusercontent-na1.net/hubfs/8456808/20241107.png)

![](https://fs.hubspotusercontent00.net/hubfs/8456808/SEIF/gorille.png)

[Zendesk](https://www.seif-consult.com/en/blog/tag/zendesk) 

5 Keys to an Effective Help Center

<https://www.seif-consult.com/en/blog/intégration>

![](https://8456808.fs1.hubspotusercontent-na1.net/hubfs/8456808/Template%20image%20Blog%20%2815%29-1.png)

![](https://fs.hubspotusercontent00.net/hubfs/8456808/SEIF/gorille.png)

[Zendesk](https://www.seif-consult.com/en/blog/tag/zendesk),  [Customer relations](https://www.seif-consult.com/en/blog/tag/customer-relations) 

Choosing Your Zendesk Integrator: The Complete Guide for Customer Service Managers

<https://www.seif-consult.com/en/blog/page/3>

[2](https://www.seif-consult.com/en/blog/page/2) [3](https://www.seif-consult.com/en/blog/page/3) [4](https://www.seif-consult.com/en/blog/page/4) [5](https://www.seif-consult.com/en/blog/page/5) [6](https://www.seif-consult.com/en/blog/page/6) 

<https://www.seif-consult.com/en/blog/page/5>

The SEIF blog

## Our selection of articles

![Icône de validation par la communauté](https://www.seif-consult.com/hs-fs/hubfs/undefined-4.png?width=20&height=20&name=undefined-4.png)

<https://www.seif-consult.com/en/blog/les-nouveautés-zendesk-de-aout-2026>

![](https://8456808.fs1.hubspotusercontent-na1.net/hubfs/8456808/Template%20image%20Blog%20%2815%29-2.png)

[Zendesk](https://www.seif-consult.com/en/blog/tag/zendesk) 

What's new in Zendesk: August 2026

<https://www.seif-consult.com/en/blog/les-kpi-essentiels-pour-mesurer-la-performance-de-votre-sav>

![](https://8456808.fs1.hubspotusercontent-na1.net/hubfs/8456808/Template%20image%20Blog%20%2811%29-1.png)

[Customer relations](https://www.seif-consult.com/en/blog/tag/customer-relations) 

The Essential KPIs for Measuring Your Customer Service Performance

<https://www.seif-consult.com/en/blog/les-nouveautés-zendesk-de-juillet-2026>

![](https://8456808.fs1.hubspotusercontent-na1.net/hubfs/8456808/202607.png)

[Zendesk](https://www.seif-consult.com/en/blog/tag/zendesk) 

What's new in Zendesk: July 2026

BE READY TO BOOST YOUR CUSTOMER RELATIONSHIP 

[Start now](https://www.seif-consult.com/en/contact)

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contact us at +33 2 57 48 00 86

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- Solutions 
    - [Audit](https://www.seif-consult.com/en/audit-solution)
    - [Deployment](https://www.seif-consult.com/en/deployment-solution)
    - [Integration](https://www.seif-consult.com/en/zendesk-api)
    - [Personalization](https://www.seif-consult.com/en/zendesk-customize)
    - [Success](https://www.seif-consult.com/en/solution-success)

- Partners 
    - [Zendesk](https://www.seif-consult.com/en/zendesk-partner)
    - [Our beautiful relationships](https://www.seif-consult.com/en/zendesk-seif-partners)
- [Team SEIF](https://www.seif-consult.com/en/team)
- [Contact](https://www.seif-consult.com/en/contact)

- Ressources
- [Blog](https://www.seif-consult.com/en/blog)
- [Our events](https://www.seif-consult.com/en/evenements)

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