SEIF Blog 

Find all our articles: news from Zendesk & our team, the tools to use and the decryption of best practices to optimize your customer relationship.

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How to start on Zendesk?
What is Zendesk?
Set up an FAQ
10 tips for managing your customer relations during the holiday season
The 5 indicators to follow to manage your Zendesk customer service

The SEIF blog

Our selection of articles

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What's new in Zendesk : March 2026
What's new in Zendesk: February 2026
Zendesk Updates for January 2026