SEIF Blog

SEIF: Zendesk’s First Partner in France

Written by Florian VANNIER | Oct 29, 2025 10:22:59 AM

An outstanding partnership with Zendesk

At SEIF, we are proud of our status as a Zendesk Premier Partner in France. This distinction is not granted to just anyone — it represents the highest level of partnership within the Zendesk ecosystem and reflects our deep expertise in implementing, customizing, and optimizing Zendesk solutions.

What does “Premier Partner” status mean?

  • The Zendesk Partner Program recognizes companies that have demonstrated exceptional mastery of their solutions. The Premier level, which is the highest, is awarded only to partners who:

    • Hold a significant number of technical certifications

    • Maintain a high level of customer satisfaction

    • Have successfully completed numerous Zendesk implementations

    • Demonstrate deep knowledge across the entire Zendesk suite

The Benefits of Working with a Zendesk Premier Partner

By choosing SEIF as your Zendesk implementation partner, you gain access to:

  1. Certified technical expertise – All SEIF team members, whether consultants or developers, are certified across one or more Zendesk products: Support Admin, Analyse, Guide, Development, and Ultimate.

  2. A privileged relationship with Zendesk – Access to exclusive resources and priority support.

  3. Proven methodologies – The result of numerous successful implementations across various industries.

  4. A personalized approach – We understand that every company is unique and tailor Zendesk solutions to your specific needs.

Our Zendesk Expertise

As a Zendesk Premier Partner, SEIF has expertise across the entire Zendesk suite:

  • Zendesk Support, Guide, Chat, and Talk – fully integrated for a seamless omnichannel experience

  • Zendesk Analyse – advanced analytics and reporting

  • Zendesk Workforce Management – simplified employee management

  • Zendesk AI – automate over 80% of your interactions

Solutions Tailored to Your Needs

Our status as a Zendesk Premier Partner allows us to offer solutions that go beyond standard implementations:

  • Complex integrations with your existing systems

  • Custom application development on the Zendesk Marketplace

  • Workflow and automation optimization

  • Training and support for your teams

Why Choose SEIF as Your Zendesk Partner?

In addition to our Zendesk Premier Partner status, SEIF stands out for:

  • Our local presence in Nantes and Barcelona, enabling close collaboration

  • Our deep understanding of the French and Spanish markets and their specificities

  • A business-focused approach that prioritizes your goals, not just the technology

  • Our long-term commitment to your success

 

Ready to transform your customer experience with Zendesk? 🚀

Contact us today to discover how our Zendesk Premier Partner expertise can help you achieve your customer experience goals.
Book a meeting directly through our online calendar.

 

SEIF is an official Zendesk Premier Partner, recognized for its technical expertise and commitment to excellence in customer experience.