SEIF: Zendesk’s First Partner in France

Date

Author

Our certified expertise at the service of your customer experience

An outstanding partnership with Zendesk

At SEIF, we are proud of our status as a Zendesk Premier Partner in France. This distinction is not granted to just anyone — it represents the highest level of partnership within the Zendesk ecosystem and reflects our deep expertise in implementing, customizing, and optimizing Zendesk solutions.

What does “Premier Partner” status mean?

  • The Zendesk Partner Program recognizes companies that have demonstrated exceptional mastery of their solutions. The Premier level, which is the highest, is awarded only to partners who:

    • Hold a significant number of technical certifications

    • Maintain a high level of customer satisfaction

    • Have successfully completed numerous Zendesk implementations

    • Demonstrate deep knowledge across the entire Zendesk suite

The Benefits of Working with a Zendesk Premier Partner

By choosing SEIF as your Zendesk implementation partner, you gain access to:

  1. Certified technical expertise – All SEIF team members, whether consultants or developers, are certified across one or more Zendesk products: Support Admin, Analyse, Guide, Development, and Ultimate.

  2. A privileged relationship with Zendesk – Access to exclusive resources and priority support.

  3. Proven methodologies – The result of numerous successful implementations across various industries.

  4. A personalized approach – We understand that every company is unique and tailor Zendesk solutions to your specific needs.

Our Zendesk Expertise

As a Zendesk Premier Partner, SEIF has expertise across the entire Zendesk suite:

  • Zendesk Support, Guide, Chat, and Talk – fully integrated for a seamless omnichannel experience

  • Zendesk Analyse – advanced analytics and reporting

  • Zendesk Workforce Management – simplified employee management

  • Zendesk AI – automate over 80% of your interactions

Solutions Tailored to Your Needs

Our status as a Zendesk Premier Partner allows us to offer solutions that go beyond standard implementations:

  • Complex integrations with your existing systems

  • Custom application development on the Zendesk Marketplace

  • Workflow and automation optimization

  • Training and support for your teams

Why Choose SEIF as Your Zendesk Partner?

In addition to our Zendesk Premier Partner status, SEIF stands out for:

  • Our local presence in Nantes and Barcelona, enabling close collaboration

  • Our deep understanding of the French and Spanish markets and their specificities

  • A business-focused approach that prioritizes your goals, not just the technology

  • Our long-term commitment to your success

 

Ready to transform your customer experience with Zendesk? 🚀

Contact us today to discover how our Zendesk Premier Partner expertise can help you achieve your customer experience goals.
Book a meeting directly through our online calendar.

 

SEIF is an official Zendesk Premier Partner, recognized for its technical expertise and commitment to excellence in customer experience.

 

Florian VANNIER

Curious and pragmatic, never short of ideas, Florian has always wanted to undertake and develop synergies. Its history is a bit like that of the logo and its Gorilla: agile and clever, it adapts to all situations, it thrives on relationships with others and does not turn away from its commitments.

The SEIF BLOG

Our Selected Articles

SEIF: Zendesk’s First Partner in France
How Zendesk Analyse can boost your customer service efficiency ?
Zendesk Summit 2025: AI in action