Discover the team of SEIF partners
With Zendesk, customer service is simply better and more intuitive. To improve performance and best meet the needs of your customers, you can go further by integrating tools capable of optimizing your customer service and facilitating the work of your teams.
SEIF has selected the best in their category for you: chat, bot, knowledge base... let yourself be guided!
our partners
Screeb is a solution that helps product, customer success and marketing teams measure customer satisfaction directly from your website or mobile application.
The solution allows you to very quickly measure KPIs such as NPS, Csat, CES and understand your customers' expectations via ultra-personalized questionnaires, very simple to set up and adapted to the customer journey.
Mayday is the intelligent knowledge base that boosts customer service!
Mayday centralizes knowledge in the form of articles and interactive decision trees and makes it directly accessible in the team workspace (ticketing, telephony or chat). By delivering the right information at the right time Mayday boosts:
With SnapCall, engage your customers with one-click video calls from Zendesk.
Onepilot is reinventing outsourced customer service to make it simple and flexible.
To meet the requirements of e-merchants, Onepilot has designed a tailor-made solution that integrates perfectly with all your tools, channels, processes, and tone of voice, without integration, without commitment, and without minimum volume.
Onepilot offers e-merchants dedicated support through the construction and continuous improvement of your Knowledge Base, the sharing of industry best practices, while ensuring the management of teams who will know your company, your branding by heart , your products, and your customers.
HelloMybot is an all-in-one conversational AI platform.
Consumer brands like e-commerce retailers can use chatbots to:
Stonly is a platform for offering interactive content for onboarding, support and self-service external and internal information sharing.
Thanks to Stonly, you can create troubleshooting guides, FAQs, scripts for your agents or even dynamic knowledge bases. All these elements can be integrated directly on your sites and integrates perfectly with your support/CRM tools
Shipup is a saas solution that allows e-merchants to create a branded, intuitive and reassuring post-purchase experience.
It is a question of regaining control of the customer relationship throughout the delivery but also of creating a unique experience, in line with their brand image.
A complete tool, which allows you to track parcels, configure notifications and the tracking page (on your site), collect carrier performance, alert teams in the event of an incident and ensure customer satisfaction via our integrated forms.
Transform post-purchase into a new loyalty lever.
Exalate is the only distributed architecture B2B integration solution.
It guarantees total control on each side: there is no master instance, which controls the synchronization process; you decide what information to send, what to receive and how to display it. Exalate is also very flexible thanks to its built-in scripting engine. With Exalate, you can set up integration between Jira, GitHub, Zendesk, ServiceNow, Azure DevOps, HP QC/ALM and more.
Finally an easy, integrated and flexible Telephony System. Try Aircall for free. No setup, no hidden fees, and integrates for better performance. Call quality. Easy to install. Advanced analytics.
Simplified workforce management.
Automate time-consuming tasks. Collect better information. Make good reports. And make sure you always have the right people on the right channels at the right time.
So boost your business with a complete WFM solution. Designed exclusively for support teams on Zendesk.
You have not found your happiness?
Impossible is not SEIF! Our team of developers can work with you to imagine the best solutions that could be deployed and then interfaced with your instance and in your ecosystem.
Want to become a partner ?
Do you think we could consider a beautiful relationship together? Does being part of the SEIF partner team appeal to you? We look forward to hearing more about you!
Improve your customer relationship with a complete, intuitive, fully configurable solution. Add, interface and integrate a large number of tools so that your Zendesk instance always meets your needs.