We surround ourselves with the best!

Screeb is a solution that helps product, customer success and marketing teams measure customer satisfaction directly from your website or mobile application.

The solution allows you to very quickly measure KPIs such as NPS, Csat, CES and understand your customers' expectations via ultra-personalized questionnaires, very simple to set up and adapted to the customer journey.

Mayday is the intelligent knowledge base that boosts customer service!

Mayday centralizes knowledge in the form of articles and interactive decision trees and makes it directly accessible in the team workspace (ticketing, telephony or chat). By delivering the right information at the right time Mayday boosts:

• Team productivity
• The quality of responses
• Onboarding time and training of new recruits

With SnapCall, engage your customers with one-click video calls from Zendesk.

• 1 click to install,
• 1 fully integrated experience in Zendesk,
• Unlimited calls (voice, video, screen sharing)

Onepilot is reinventing outsourced customer service to make it simple and flexible.

To meet the requirements of e-merchants, Onepilot has designed a tailor-made solution that integrates perfectly with all your tools, channels, processes, and tone of voice, without integration, without commitment, and without minimum volume.

Onepilot offers e-merchants dedicated support through the construction and continuous improvement of your Knowledge Base, the sharing of industry best practices, while ensuring the management of teams who will know your company, your branding by heart , your products, and your customers.

HelloMybot is an all-in-one conversational AI platform.
Consumer brands like e-commerce retailers can use chatbots to:

• Turn conversations into conversions,
• Increase customer satisfaction and loyalty,
• Generate more leads, and help them along their conversational journey.

Stonly is a platform for offering interactive content for onboarding, support and self-service external and internal information sharing.

Thanks to Stonly, you can create troubleshooting guides, FAQs, scripts for your agents or even dynamic knowledge bases. All these elements can be integrated directly on your sites and integrates perfectly with your support/CRM tools

Shipup is a saas solution that allows e-merchants to create a branded, intuitive and reassuring post-purchase experience.
It is a question of regaining control of the customer relationship throughout the delivery but also of creating a unique experience, in line with their brand image.

A complete tool, which allows you to track parcels, configure notifications and the tracking page (on your site), collect carrier performance, alert teams in the event of an incident and ensure customer satisfaction via our integrated forms.

Transform post-purchase into a new loyalty lever.

Thousands of organizations trust SweetHawk, the #1 Zendesk app partner, to unlock even more value from their Zendesk investment.

Finally an easy, integrated and flexible Telephony System. Try Aircall for free. No setup, no hidden fees, and integrates for better performance. Call quality. Easy to install. Advanced analytics.

Simplified workforce management.

Automate time-consuming tasks. Collect better information. Make good reports. And make sure you always have the right people on the right channels at the right time.

So boost your business with a complete WFM solution. Designed exclusively for support teams on Zendesk.