SEIF : The end of  complicated relations!

Curious and pragmatic, never short of ideas, Florian has always wanted to undertake and develop synergies. His story is a bit like that of the gorilla in his logo: Agile and clever, he adapts to all situations. He thrives on relationships with others and does not shy away from his commitments. 

Jeremie is SEIF's all-round customer relations expert. Customer support has no secret for him (Sony, Solvay, Argus, Lengow), he went to the other side by deploying the Zendesk solution and now, he gives you the keys of success to optimize your customer relationship.

After 15 years in the field of customer relations, specializing in the world of tourism, Frédéric will take you on a journey between behavioral and technical skills, customer experience and mastery of Zendesk.

Experienced in the most perilous sales techniques in an IT and digital world, Johan loves to explain to everyone "how it works". His great listening skills and his pedagogy are a strength for all the trainings you will entrust him with: tools, jobs, soft skills.

This travel lover, who managed a customer service in Peru for 6 years, is a real multilingual Swiss Army knife who will be able to deliver you some hidden treasures on Zendesk. Have a nice trip

New challenge, successful conversion for Aurélien. He will polish your Zendesk instances, as he maintains his bike. Because for him: "The dev, it's like riding a bike. The more you practice, the more comfortable you get."

With 10 years of experience in technology, business strategy and especially people, Malcolm has stories to tell and solid advice to share. He is a people person with a 360° vision and he knows how to boost projects with great efficiency.

After 10 years in the retail industry as a customer relations manager and a successful reconversion in the professional training sector, Emmanuelle is now an educational designer and training manager. She puts her passion at the service of customer relations and the development of learners' skills.

Online banking advisor, social media manager, CSM, learning project manager... In 15 years, Nicolas has had several lives, whether in large groups or in fast-growing start-ups. But his leitmotiv has always remained the same: ensuring the satisfaction and success of his clients and teams.

10 years of experience in the wonderful world of Disney, now allows Emmanuelle to bring a touch of magic to your customer relationships. As a trainer for your teams and managers, she always has a great story to tell.

After having created customer services from scratch in the software world, Damien switched to the coaching side to share and make the most of his experiences. A lover of transformation and challenge, he is truly passionate about the business. No detail escapes him.

Originally from Peru and arrived in France in 2005, Tamara has consolidated more than 10 years of experience in digital customer relations and in the world of E-commerce. Trilingual, she will guide you on the path to success and performance

Curious, a jack-of-all-trades, Arthur has worked in graphic design, development, consulting... and full stack development, there's no stopping him! What he says: "Full stack is like a box of chocolate and since I love chocolate I needed to find a nice box for it... and I met SEIF

15 years at the service of customers on both strategic and technical aspects brought Perrine naturally to SEIF, to continue her quest for customer satisfaction

Data, KPI, analysis, strategy are Cécile's domain, and she juggles them brilliantly in Explore. Passionate about Zendesk and an epicurean, she knows how to make data speak for itself and put it to work for your project.