SEIF Blog 

Find all our articles: news from Zendesk & our team, the tools to use and the decryption of best practices to optimize your customer relationship.

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The Essential KPIs for Measuring Your Customer Service Performance
How can you reduce response times with Zendesk and optimize your customer service?
Optimize Your Zendesk: Highlights from Our AMA
Customer personalization: strategies and best practices
Zendesk or  Freshdesk ?
The 4 Benefits of Integrating Zendesk with Your CRM
Integrate Zendesk into your customer relationship ecosystem
How to resolve a customer ticket on Zendesk?
How to improve customer relationships?
The Creation of SEIF

The SEIF blog

Our selection of articles

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What's new in Zendesk: August 2026
The Essential KPIs for Measuring Your Customer Service Performance
What's new in Zendesk: July 2026