SEIF Blog 

Find all our articles: news from Zendesk & our team, the tools to use and the decryption of best practices to optimize your customer relationship.

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Customer relations
The Importance of Customer Satisfaction: A Pillar of Company Culture
Customer relations
Managing Emotions in Customer Interactions: A Psychological Approach
Tous,  Customer relations
The 3 elements that make the customer relationship difficult
Zendesk,  Customer relations
What is customer relationship?
Customer relations
What are the main categories of customers?

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Customer relations
Who takes care of the clients?
Customer relations
What is the client's role?
Customer relations
How to classify customers?
Tous,  Customer relations
What is the tool called that allows you to manage customer relationships?
Customer relations
How does the employee experience enhance the customer experience?

The SEIF blog

Our selection of articles

Icône de validation par la communauté
Zendesk
What's new in Zendesk: August 2026
Customer relations
The Essential KPIs for Measuring Your Customer Service Performance
Zendesk
What's new in Zendesk: July 2026

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