SEIF Blog 

Find all our articles: news from Zendesk & our team, the tools to use and the decryption of best practices to optimize your customer relationship.

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Customer relations
Managing Emotions in Customer Interactions: A Psychological Approach
Tous,  Customer relations
The 3 elements that make the customer relationship difficult
Zendesk,  Customer relations
What is customer relationship?
Customer relations
What are the main categories of customers?
Customer relations
Who takes care of the clients?

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Customer relations
What is the client's role?
Customer relations
How to classify customers?
Tous,  Customer relations
What is the tool called that allows you to manage customer relationships?
Customer relations
How does the employee experience enhance the customer experience?
Zendesk,  Customer relations
Choosing Your Zendesk Integrator: The Complete Guide for Customer Service Managers

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Our selection of articles

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Customer relations
How can you reduce response times with Zendesk and optimize your customer service?
Zendesk
What's new in Zendesk : June 2026
Customer relations
Optimize Your Zendesk: Highlights from Our AMA

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