SEIF Blog 

Find all our articles: news from Zendesk & our team, the tools to use and the decryption of best practices to optimize your customer relationship.

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How can you reduce response times with Zendesk and optimize your customer service?
What's new in Zendesk : June 2026
Optimize Your Zendesk: Highlights from Our AMA
What's new in Zendesk: May 2026
Customer personalization: strategies and best practices
What's new in Zendesk: April 2026
What's new in Zendesk : March 2026
What's new in Zendesk: February 2026
Zendesk Updates for January 2026
Zendesk Updates for December 2025

The SEIF blog

Our selection of articles

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How can you reduce response times with Zendesk and optimize your customer service?
What's new in Zendesk : June 2026
Optimize Your Zendesk: Highlights from Our AMA