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Zendesk

Discover the Zendesk's world by SEIF

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Why ZENDESK ?

ZENDESK IS ONE OF THE BEST CUSTOMER SERVICE SOLUTIONS

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Improve your customer relationship with a complete, intuitive, fully configurable solution. Add, interface and integrate a large number of tools so that your Zendesk instance always meets your needs.

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SEIF has the highest Zendesk "FIRST PARTNER" certification, thus ensuring your project and your teams: quality, monitoring and performance.

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And if you are still asking yourself the question "What is Zendesk?" SEIF brings you all the details in a blog post.

our value proposition

One tool for everything

Store all your customer exchanges in an omnichannel medium. Improve your customer relationship by using only one tool combining facebook, email, telephone, Whatsapp and more.

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our value proposition

A unified knowledge

Zendesk also integrates a customizable and intelligent knowledge base to offer a self-service solution for your customers or your internal teams.

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our value proposition

Instant answers

Create a personal connection with your customer using Zendesk Chat. The tool allows you a fast and personal interaction with your customers.

zendesk chat

our value proposition

Call tracking

Zendesk talk allows you to answer phone calls without ever leaving the Zendesk universe, allowing you to view customer history.

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our value proposition

Performance monitoring

With Zendesk Explore, highlight areas for improvement in your service. Create dashboards that suit you to keep an eye on your performance.

zendesk explore

our value proposition

Knowledge sharing

Set up a community forum linked to Zendesk Guide and allow your customers to communicate and collaborate. Transform your help center into a place for exchanging and sharing knowledge.

zendesk gather

One tool for everything

A unified knowledge

Instant answers

Call tracking

Performance monitoring

Knowledge sharing

nos solutions

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Expertise Zendesk

Discover our other partners 💛

 

At SEIF, we love good relationships and we share them with you! Access our selection of partners here, all integrated into the Zendesk universe. Whether chat, knowledge base, telephony or content, choose with confidence.

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Our expertise

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